1. Information We Collect Are

We may collect the following categories of information:

1.1 Personal Information

When you create an account or use our services, we may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Profile photo
• Gender (optional)
• Government-issued identification
• Bank account details
• Payment details
• Donation history
• Transaction records

1.2 NGO and Business Information

For NGOs, vendors, and businesses, we may collect:

• Organization name
• CAC registration details
• Tax identification information
• Business address
• Verification documents
• Directors or representatives’ information
• Banking information

1.3 Technical Information

We may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• App version
• Login timestamps
• Device identifiers
• Usage behavior
• Cookies and analytics data

1.4 User Content

We may collect information you voluntarily upload, including:

• Donation campaigns
• Images
• Messages
• Reviews
• Comments
• Support requests
• Uploaded documents

2. How We Collect Information

We collect information through:

• Registration forms
• KYC and verification processes
• Payment transactions
• Platform interactions
• Customer support communications
• Cookies and analytics tools
• Third-party integrations

3. How We Use Your Information

We use your information to:

• Create and manage accounts
• Process donations and payments
• Verify identities and organizations
• Prevent fraud and abuse
• Facilitate item delivery and logistics
• Improve platform functionality
• Personalize user experience
• Send notifications and updates
• Respond to customer support requests
• Comply with legal obligations
• Monitor platform security
• Conduct analytics and performance tracking

4. Sharing of Information

We may share your information with:

4.1 Service Providers

Including:

• Payment processors
• Cloud hosting providers
• Delivery/logistics partners
• Verification providers
• Analytics providers

4.2 Legal Authorities

We may disclose information where required by:

• Law
• Court order
• Regulatory request
• Fraud investigation
• Government authority

4.3 Business Transfers

In the event of:

• Merger
• Acquisition
• Sale of assets
• Company restructuring

user information may be transferred.

5. Payment Processing

Payments on Givershive may be processed through trusted third-party payment providers. Givershive does not store complete debit or credit card information on its servers.

6. Data Security

We may disclose information where required by:

• Merger
• Acquisition
• Sale of assets
• Company restructuring

user information may be transferred.

7. Data Retention

We retain information:

• As long as necessary to provide services
• For legal and compliance obligations
• To resolve disputes
• To prevent fraud

We may retain certain records even after account closure where legally required.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your information
• Correct inaccurate data
• Delete your account
• Withdraw consent
• Opt out of marketing communications
• Request data portability

Requests may be submitted through our support channels.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze traffic
• Maintain sessions
• Personalize content
• Enhance security

Please review our Cookie Policy for more details.

10. Children’s Privacy

Givershive is not intended for children under the age of 13 without parental or guardian supervision. We do not knowingly collect personal information from children unlawfully.

11. International Data Transfers

Your information may be stored or processed outside Nigeria in jurisdictions with different data protection laws. By using Givershive, you consent to such transfers where necessary.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our platform with the revised effective date. Continued use of Givershive after changes means you accept the revised policy.

14. Contact Us

For questions regarding this Privacy Policy, contact:

Givershive Support Team

• Website: Givershive.com
• Email: support@givershive.com